Frequently Asked Questions

Q1. What kinds of payment terms are accepted? Following payments are accepted by our group

A:T/T, 30% deposit in advance, the 70% balance against the BL.
B:L/C at sight

Q2. When can the goods be delivered after order is placed?

A: Depends on various products, it can be from 30 days to 50 days,
exact delivery time will be specified in proforma invoice once order
is confirmed.

Q3. Are items shown on website ready to deliver after order is placed?

A: Most of the items are needed to be made once order is confirmed.
Stock items may be available due to different seasons, please contact
our staff for detail information.

Q4. How is your Quality Control?

– Before the order to be confirmed, we would check the material and
color of leather/fabric by sample which should be strictly the same as
mass production.
– We will be tracing the different phase of production from the beginning.
– Every product quality checked before packing.
– Before delivery clients could send one QC or point the third party to check
the quality if required. We will try our best to help clients when problem
occurred.

Q5. How is your After Sales Service?

– Shipment and sample quality tracking includes lifetime.
– Any small problem happening in our furniture will be solved at the
most prompt time.
– We are able to offer relative technical support. Quick response, all your
inquire will be replied within 24 hours.

Q6. How can I get quotation and make order?

A: Just simply inform our staff item numbers(or link) of the items you are
interested in and we will prepare detail quotation for you. Performa
invoice will be issued once order is confirmed and production will
be started once advance payment is finalized.

Q2. When can the goods be delivered after order is placed?

A: Depends on various products, it can be from 30 days to 50 days,
exact delivery time will be specified in proforma invoice once order
is confirmed.

What's TPU Film?

 It is Enviromental Friendly material. Good elastic material For all Good touch feeling Products. Cool Enviroment required materials.

 

Whar's TPU For?

TPU Can be use for Medical facilities, electronic product, water sports equipment, water bag, Anti bacteria series for drinking container, Sport wares.

 

TPU VS. PVC

TPU – Enviromental friendly, cold resistant, not suitable for direct heat, recyclable.

PVC – Not Enviromental friendly neither cold resistant or suitable for direct heat, unrecyclable.

 

Where is good for TPU Film?

Shoes parts, ball, clothes, travel bags, back bags infusion toys, infusion bed, water bags…etc. raw materials.

 

Q. Are you a manufacturer ?

A: Yes,We are the manufacturer.

Q. Where is your factory?

A: Our factory is located in Dongguan City, Guangdong Province, which is the famous city of manufacture industry in China, nearby Guangzhou and Shenzhen , airport to our factory less than 2 hours. if needed ,we can provide the pick up serves

Q: Do you have free sample can send it to us ?

A:Yes, free sample is available to send for check.

Q: What’s your delivery time( lead time)?

A: 7-15 days after received your payment.

Q:What's your payment terms?

A: 30% advance deposit ,70% balance after inspection before shipment.

Q:What's your MOQ?

A: 500kg for natural and colorful TPU film.

Q:Do you use new material to produce?

A: All raw materials are import from Germany and America.100% new raw material for mass production.

Q:What's the advantage of your factory?

A: Combine R&D with production by one ,all product can be customized, We promise to provide high quality with best price for you.